Yes, the voucher can also be put towards a new British Airways Holidays purchase. Dubai–Hanoi: until March 22, passengers can only travel from Hanoi to Dubai as directed by Vietnamese authorities. For the time being, KLM will continue to fly on schedule in order to bring passengers from Curaçao to Schiphol Airport. We’ve also applied a 6-month extension to any current Executive Club vouchers. Flights to Larnaca and Paphos are currently suspended. If your holiday package (flight with hotel/car) is still scheduled and has not been cancelled you can choose to cancel your trip and claim a voucher for the full value of your holiday (for use up to 30 April 2023) up to 7 days after the government announcement is made, or the day of your outward departure (must be requested before flight check-in closes), if sooner. Virgin Atlantic has temporarily suspend services between London Heathrow and Tel Aviv until April. You can contact us to claim Avios or click on the link below. Can the voucher be used on partner airlines or codeshares? If your flight is affected and you made your booking directly on wizzair.com, the company will be contacting you by email. Phoned up BA and got through in about 30 mins. For the time being, KLM will continue to fly on schedule to bring passengers from Saint Martin to Schiphol. If your holiday includes a non-changeable hotel and/or experience product and you wish to make a date change or apply for a voucher, the value of your original flights will be credited towards this. Dozens of Eurostar trains cancelled, British Airways and easyJet offer chance to switch flights ... Nice Strasbourg, as well as the joint French-Swiss airports of Basel and Geneva. Poland: All flights to and from Poland until March 28. Does the booking have to be made in your name? Check the UK Government’s site for the latest travel advice and entry requirements by destination. Rearranging disability assistance, meals and seat choices . Voucher can be used as payment, or part payment, for a future booking. From Heathrow, the highest number of short-haul cancellations are to Dublin, Edinburgh, Geneva and Nice – with at least 10 BA flights grounded to and from each destination. If you’re transferring, you still need to meet the requirements to be able to fly. To use your British Airways Holidays voucher, please see instructions on your voucher confirmation email. We’ll … China. Curaçao: Only residents of Curacao may disembark in Curacao. Once the Avios offer has been chosen, customers cannot subsequently convert to a voucher or cash refund instead. Applies to British Airways Holidays bookings based on British Airways or British Airways codeshare flights only, holidays including flights on other airlines may be subject to change fees. We’ll issue another voucher covering the fare difference. Please note you will not be refunded any Avios points related to the original booking. The voucher can be used on any British Airways marketed route with a BA flight number. EasyJet is about to cancel the majority of its flights. India: Flights to Bangalore/Bombay/Delhi are suspended as of March 22. Date changes must be made, or vouchers requested before check-in closes, 6. Vouchers are not eligible to be used in payment or part-payment towards an existing holiday booking. Voucher conditions apply -. Suriname: Passengers are not allowed to disembark in Suriname. You will be asked to remove your mask for any passport checks, but you'll be advised when to do so by our colleagues. For the time being, KLM will continue to fly according to schedule in order to bring passengers from Bonaire to Schiphol Airport. Italy: All flights to and from Italy until further notice. If you are departing from the UK, please check the latest travel advice and entry rules on the FCDO website. Yes, as long as you've started your journey with us by 28 February 2021 (for bookings made prior to 3 March 2020) or you are due to complete your travel by 30 April 2022 (for bookings made from 3 March 2020 onwards). The amount paid for the original package holiday is credited towards any new arrangements. No. Can you get a voucher if you’ve already taken advantage of the no change fee policy and changed a flight? Bookings made prior to 3 March 2020 for journeys that are due to have started by 28 February 2021, Bookings made from 3 March 2020 onwards for journeys that are due to have been completed by 30 April 2022. Ghana: As of March 16, passengers from countries with more than 200 corona infections will be banned. Voucher can be used as payment, or part payment, for a future booking. i. If you’re not able to make the change yourself on Manage My Booking, please contact us. If you made your booking before 3 March 2020, please see below for information on changing or cancelling your booking. Russia: All flights to St. Petersburg have been cancelled. Voucher conditions apply find out more. Please contact us if you need further assistance, we are here to help. Our. Passengers who are not residents of Japan must be in self-quarantine for 14 days after arrival. The following British Airways flights did not operate today: BA99/BA98 London Heathrow – Toronto BA1490/BA1491 London Heathrow – Glasgow. The new trip booked using a voucher must be fully completed by 30 April 2023 (departure and return). Our flights include online check in and 2x hand luggage. A free cancellation flight allows you to cancel your flight for free, with no charges from the airline, but it doesn't necessarily entitle you to a refund. Bonaire: Passengers are not allowed to disembark in Bonaire until March 27. Flights to Lima have been suspended for the time being. Ryanair has announced it will operate a "severely reduced" schedule from March 25. Our eVouchers offer a quick and simple way of paying for flights on ba.com. When can a booking be exchanged to receive the voucher? If I used Avios points to pay for part of my booking, will I be able to get a voucher? We’ll issue vouchers in the same currency as your original payment. Your new trip booked using your voucher must be fully completed by 30 April 2023 (departure and return). Your new trip booked with your voucher must be fully completed by 30 April 2023 (departure and return). If you’ve paid extra for baggage, either directly through us or your travel agent, the amount will be refunded back to you. The voucher provided is valid for use towards a new British Airways Holidays booking (a minimum of 7 days' notice is required for hotel-only reservations) or British Airways flight only booking. To Abu Dhabi from 21 March. If you have travelled through a red list country in the last 10 days and are connecting to destinations in the UK, Ireland, the Channel Islands or the Isle of Man, you must stop your journey at your first point of arrival in England. BA is also cancelling 14 departures and arrivals serving destinations in Italy, France and Albania from Gatwick. Cuba: From March 23 (midnight) only Cuban nationals and foreign residents will be allowed to enter Cuba and all those arriving will have to stay in quarantine for 14 days. The flag carrier has been forced to reduce their flight options due … Find the UK Government’s latest information on entering the UK here. Norwegian has announced it is cancelling around 3,000 flights between now and mid-June and has advised customers to stay up-to-date if they are set to fly with them. This in spite of the law which states they have to do so. However we will honour the date at which you submitted your voucher application. If you need assistance, please call us, we’re here to help. Colombia: As of March 16, only Colombian citizens and residents are allowed to fly to Colombia. Kazakhstan: All flights to and from Kazakhstan until April 3. Dubai–Phuket: from March 23 until further notice, passengers can only travel from Phuket to Dubai as directed by Thai authorities. Additional Avios, taxes, fees and charges between the existing booking and new booking may be incurred. Barbados: If you are due to travel to Barbados and have visited China (People’s Rep.), South Korea, Iran, Italy, Europe (including UK) and United Sates in the past 14 days you will be subject to mandatory quarantine period. When you’re not consuming food or drink, your face mask must be placed back on and must cover your nose and mouth at all times. If you are travelling, please check our COVID-19 testing page for the UK Government rules, exclusive discounted testing and further information. If I had a reward flight booked, will I be able to get a voucher? What are the travel rules for flight connections in the UK? On their website it said: "Following the number of government restrictions and travel advice across our network, we will be grounding the majority of our aircraft from March 24 onwards. 8. BA has also cancelled all flights to and from Italy in response to the lockdown. All affected customers will receive an email to advise them of their options and we kindly ask customers not to call us as our call centres are overloaded dealing with customer queries. Prices starting at $413 for return flights and $276 for one-way flights to Nice were the cheapest prices found within the past 7 days, for the period specified. If you purchase a refundable flight with free cancellation, you can cancel your flight for free up until … You can change the dates and destination of your booking without incurring a change fee, although you will need to pay any difference in price. Travel restrictions change on a constant basis. What happens if you book a flight that’s cheaper than the value of the voucher? Is food and drink still available on your flights? 2. Please visit Manage My Booking to quickly and easily find the options available to you if your flight has been cancelled. To and from Paris Charles de Gaulle, links from both Heathrow and London City airport have been grounded. Any fare difference between existing booking and new booking must be paid for, 7. On their website it said: "We will proactively contact all customers due to travel up to and including April 16 to offer a range of flexible options, including moving their holiday to a later date.". You can claim a voucher to the value of your booking, valid for travel until 30 April 2023, if: Vouchers can be used as payment, or part payment, for a future booking. Nigeria: Flights from Schiphol to Nigeria are suspended. Our travel insurance partner Allianz Assistance now offers medical assistance cover for COVID-19 for customers in the UK and some other countries. When is the final balance due for your holiday booking? Romania: Wizz Air has suspended selected flights (Spain) to and from Romania until April 1. Parking bookings can be cancelled free of charge under the flexible parking cancellation policy. Please visit Travelling with a Disability for more information. You can check the status of your flight below or with our app. Children under the age of 11 are exempt from wearing a mask, except on flights to and from the United States where only children under the age of 2 are exempt, according to US federal law. You must complete the UK Government’s declaration form for international travel if you are travelling outside the UK from England. We have been working hard to make changes for anyone with additional needs. Find out about all of our enhanced cleaning measures. You can request a full refund for a British Airways Holidays booking if one of the following applies – your flight has been cancelled, your accommodation has been closed, there are UK government rules that prevent non-essential travel or you are required to quarantine in a designated hotel on your return to the UK. Austria: Austria has imposed entry bans on a number of countries, including the Netherlands. Trinidad and Tobago: From March 16, Trinidad and Tobago Government have made the decision to restrict entry into Trinidad and Tobago for all foreign visitors for 14 days. You could also be entitled to compensation for a delayed or cancelled flight under certain circumstances. You will receive a voucher which will equate to the full value of the original booking (cash & Avios combined) and can be redeemed against future bookings. Applies to customers with bookings made from 3 March 2020 onwards for travel completed by 30 April 2022. 24/01/20 British Airways Flight Cancellations. Finnair: Bookings made up to 31 August 2021 can be rescheduled free of charge, thanks to the … KLM will continue to fly to Kuala Lumpur for the time being. From March 23, services between the UK and Lagos will be temporarily suspended. 4. Malaysia: Until March 31, foreign tourists are not allowed to travel to Malaysia. Group travel bookings are not eligible for vouchers. 2. for those who may not be able to wear a face mask. Dubai–Ho Chi Minh: Until March 24, passengers can only travel from Ho Chi Minh to Dubai as directed by Vietnamese authorities. Japan: In Japan, travellers who have been in Italy/Switzerland/Spain will be banned from entering from March 19. Eligibility to either “change” or “cancel your booking (in exchange for a voucher)”, using our book with confidence commitment, is available for all bookings made after 3 March 2020 for any travel dates from 1 January 2021 to 30 April 2022. New rules for arrivals may have been introduced at your destination. Change booking Terms and Conditions, If you decide you no longer want to travel, you can cancel your booking and we’ll give you a voucher to the same value for a future booking. We have reduced the ‘balance due’ date for all new and existing bookings that include a hotel and/or car. When you subscribe we will use the information you provide to send you these newsletters. For bookings made prior to 3 March 2020 for journeys due to have started by 28 February 2021 or for bookings made from 3 March 2020 onwards, for travel completed by 30 April 2022, please complete the online voucher form to change both your destination and dates. Welcome! 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Your new trip booked using a voucher must be fully completed by 30 April 2023 (departure and return). Dubai–Mauritius: until April 2, passengers can only travel from Mauritius to Dubai as directed by Mauritian authorities. Yes, you will be able to claim a voucher which can then be used to book another reward flight in the future. This follows a declaration by the World Health Organisation (WHO) that the virus is pandemic. This offer is only available for bookings made directly through ba.com or offline via one of our Contact Centres, where one or more flights has been cancelled by British Airways. Asia flights. South Africa: From March 15, residents of Germany, Italy, South Korea, Spain, the United Kingdom, the United States, France, Iran and China are not allowed to travel to South Africa. What happens if I've paid extra for seating or baggage? Until March 24, Ryanair Group Airlines will cut flight schedules by over 80 per cent. You can unsubscribe at any time. In the event that rules are updated with minimal notice, you will be given full information of the changes when you arrive at your departure airport. British Airways. Every key surface is disinfected after every flight and we clean our aircraft from nose to tail every day. Ukraine: All flights to Kiev have been cancelled. Travel insurance firms Aviva, InsureandGo, LV= and Post Office have also withdrawn cover for claims relating to the coronavirus. We’re … I’ve already cancelled my flight. Your final balance is now due three weeks prior to your date of travel. Antigua and Barbuda: Until April 30, passengers who have been to China (People's Rep.), France, Germany, Iran, Italy, Japan, Korea (Rep.) or Singapore in the last 28 days will not be allowed to enter Antigua and Barbuda. I managed to rebook for Easter 2021 using 2-4-1 voucher. Find more information about flight connections. Jamaica: Foreign visitors who have travelled to China (People’s Rep), Hong Kong, Macau, Taiwan, Japan, Iran, Singapore, France, Germany, Italy, Spain, South Korea, and United Kingdom in the last 14 days will not be allowed to travel. Due to travel restrictions related to COVID-19, customers travelling to the United States from South Korea (ICN) must visit an airport Exit Screening Station, located at Terminal 2 departures level near B counters, to receive a Health Screening Certificate prior to checking in with an agent. St Lucia: If you are due to travel to St Lucia and have visited China (People’s Rep), Hong Kong, Singapore, Thailand, Japan, Italy and South Korea, Spain, mainland France, Germany, Iran and United Kingdom in the last 14 days, you will not be allowed to travel. No issues at all although took the agent about 20 mins to do and i had to use the reference to the BA update on 28 April as the garnet wasn’t aware. Your voucher can be used as payment, or part payment, for a new future booking. The vouchers are non-transferable but we recognise that some of the original customers may no longer be able to travel - so we ask that the new booking contains at least one of the travellers from the original booking. "Borders closures and heavy restrictions have been imposed in some regions along with self-quarantine requirements. Czech Republic. Any voucher issued (including all of those with a previous validity of 30 April 2022) must be used for bookings with travel completed by 30 April 2023. British Airways has introduced another option for passengers whose travel plans have been disrupted because of the coronavirus. If you have an existing voucher with an expiry date prior to 30 April 2023, please note that your voucher will automatically be extended to 30 April 2023. 3. From March 19, only passengers with the Dutch nationality of Seoul Incheon will be allowed to travel to Amsterdam. Yes, these are included. Customers will be notified with new voucher details as soon as possible. Please note: vouchers cannot be used towards a flight only booking when part paid using Avios. BA2622/BA2623 London Gatwick – Nice. Due to the ongoing situation regarding COVID-19, the Foreign Commonwealth Office have advised against all but essential travel. British Airways has cancelled 90 flights because of a planned strike by French air traffic controllers on Tuesday. If you have a Future Travel Voucher and you’re ready to use it, please call our contact centre and quote your voucher code so we can assist with your booking. Thank you for your patience. You must book a quarantine hotel and arrange COVID-19 tests. The airline is currently waiving its change fees for passengers who want to rebook their flights a later date. Please ensure you do this prior to coming to the airport. This capacity reduction is currently planned to last two months. For bookings made on or after 3 March 2020, for journeys that are due to have been completed by 30 April 2022, you can: You can change the dates and destination of your booking without incurring a change fee, although you will need to pay any difference in price. Find information on discounted COVID-19 tests (UK only) if required to enter your destination. Malta: All flights to and from Malta until April 10. Book flights to Nice (NCE) with British Airways. Travel agent charges 64% cancellation fee for grounded BA flight. This means you’re free to book flights operated by our partners, such as American Airlines, using your voucher. As COVID-19 disrupts travel, a few airlines are offering WAIVING CHANGE FEE for new bookings This supersedes all previous notice periods and is only available for travel dates up to up to 31 March 2021. The amount paid for your original non-changeable hotel and/or experience reservation will be forfeited.i. Ecuador: From March 16, only residents of Ecuador can fly to Ecuador. Saint Martin: Until March 31, no passengers are allowed to travel from Europe to Saint Martin. 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British Airways is currently running a limited number of flights for essential workers. What is our book with confidence commitment? Further restrictions are in place until April 15 - please check the airline's website. Check your flight status online. Yes. Do I need to do anything? Date changes must be made, or cancellation (in exchange for a voucher) must be requested at least three weeks prior to travel. However we will honour the date at which you submitted your voucher application. US: Passengers who have been to the Schengen Area, China (People’s Rep.), Iran, UK and Ireland in the last 14 days will not be allowed to fly to the US. A number of changes will come into effect over the next few days, Get the latest Yorkshire breaking news and updates delivered straight to your inbox - sign up for free email updates. Change Booking Terms and Conditions, If you decide you no longer want to travel, you can cancel your booking and we’ll give you a voucher to the same value for a future booking. If, at the time you request a voucher, your holiday is unable to proceed due to government advice, restricted entry in your destination and/or flight cancellation, the full value of the amount paid will be included in the voucher credit. Etihad Airways has suspended or reduced the number of flights on many routes. As of March 22 (March 23*), KLM will no longer fly to the European destinations listed below until further notice: This reduction is currently scheduled to last 2 months. Austria: Wizz Air has suspend selected flights (Spain, France, Italy and Netherlands) to and from Austria until April 3. The voucher provided is valid for use towards a new British Airways Holidays booking (a minimum of 7 days' notice is required for hotel-only reservations) or British Airways flight only booking. What are the rules for customers coming into the UK? The amount paid for the original product is credited towards any new arrangements. If your journey starts outside of the UK, we recommend you check the equivalent website in your country. Can I use my voucher to pay some or all of the balance on an existing holiday booking? Moldova: Wizz Air has suspended selected flights (France and Spain) to and from Moldova until March 31, and suspended all other flights until March 31. Taking Avios as an alternative to the cash element paid for your ticket means you’ll receive a 100% bonus compared to Avios purchased at the standard rate. Something went wrong, please try again later. No, you are not eligible to receive a voucher. If there is a difference in price from the original booking, any increase is payable by you at the time of re-booking and any decrease is refundable with a voucher. Our book with confidence commitment means you have the option to change your booking date and destination. 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Please make sure your details are up to date in Manage My Booking. All customers will be subject to quarantine. In these unprecedented times we know how important it is for you to have flexibility. Executive Club Members whose flights have been cancelled can now choose Avios instead of a voucher or refund. A voucher may only be redeemed towards a new British Airways Holidays booking made once you have received the voucher. Yes, you can still receive a voucher if your travel date is before 28 February 2021 (for bookings made prior to 3 March 2020) or you are due to complete your travel by 30 April 2022 (for bookings made from 3 March 2020 onwards). When you’re on board, you’re allowed to remove your face mask for a reasonable time to enable you to eat or drink. for the full value of your holiday (for use up to 30 April 2023) up to 7 days after the government announcement is made, or the day of your outward departure (must be requested before flight check-in closes), if sooner. Please contact your travel agent for more information. Yes. "Although we know this may be disappointing for some customers, we hope that by announcing this now, it will provide more notice and certainty for you all.". As of Saturday 14 March 2020, flights from London Heathrow to Prague are continuing to operate, but with some cancellations, in spite of local entry restrictions. You will receive your voucher by email within seven days of your application.
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